Emergency contact numbers
| Contact |
Number |
Details |
| Belfast City Council | 07850 499622 or 028 9027 0428 | These numbers are for use out-of-hours to report emergencies such as a serious chemical spillage, flooding, a fatal accident in a workplace or a dangerous building likely to collapse. |
| 028 9027 0428 | To report an emergency during office hours only. | |
| Visit our emergency page for more information | ||
| Fire, police and ambulance |
999 | |
| PSNI non-emergency | 101 | |
| Crimestoppers | 0800 555 111 | |
| Flooding Incident Line |
0300 2000 100 | Use this number to report serious flooding (24 hours a day, seven days a week). |
| Belfast City Hospital |
028 9032 9241 | |
| Mater Hospital |
028 9074 1211 | |
| Musgrave Park Hospital |
028 9090 2000 | |
| Royal Victoria Hospital (including childrens and maternity) |
028 9024 0503 | |
| Planning Service |
028 9050 0510 | |
| Northern Ireland Housing Executive |
0344 892 0901 | |
| NIE |
03457 643 643 | For faults and supply enquiries. |
| NI Gas Emergency Service |
0800 002001 | |
| Transport NI | 0300 200 7893 | For reporting faults with street lighting. |
| Northern Ireland Water Leakline |
0800 028 2011 | For reporting a leak in the mains water supply. (24 hours a day, seven days a week). |
| Northern Ireland Water |
0845 744 0088 | Waterline: for all emergencies including flooding as well as day to day enquiries about water. (24 hours a day, seven days a week). Typetalk number: 0800 051 5446 for customers with hearing difficulties. |
| Rivers Agency |
028 9260 6100 | For reporting flooding from overflowing rivers and watercourses (24 hours a day, seven days a week). |
| Education Authority (Belfast) | 028 9056 4000 | |
Useful Benefits Numbers:
| Attendance Allowance 0800 587 0912 |
Jobseeker’s Allowance (for people who have paid contributions and have been laid off as a result of Covid-19) -0800 022 4250 |
| Bereavement Service/Bereavement Support Payment 0800 085 2463 |
Make the Call – Benefits Advice Line 0800 232 1271 |
| Benefit Cap 0800 587 1679 |
Pension Credit – Enquiries 0800 587 0892 |
| Benefit Fraud Hotline 0800 975 6050 |
Pension Credit – New Applications 0808 100 6165 |
| Carer’s Allowance /Carer’s Credit 0800 587 0912 |
Personal Independence Payment (PIP) – Enquiries 0800 587 0932 |
| Child Maintenance Choices 0800 028 7439 |
Personal Independence Payment (PIP) – New Claims 0800 012 1573 |
| Debt Management 0800 587 1322 |
State Pension – Enquiries 0800 587 0892 |
| Disability living allowance 0800 587 0912 |
State Pension – New Claims 0808 100 2658 |
| Employment Service 0300 200 7822 |
Welfare Supplementary Payments 0800 587 0971 |
| Employment and Support Allowance (ESA) – Enquiries and Change of Circumstances 0800 587 1377 |
Finance Support Discretionary Support Short Term Benefit Advances 0800 587 2750 |
| Employment and Support Allowance (ESA) – new claims 0800 085 6318 |
Finance Support Funeral Payment Sure Start Maternity Grants Budgeting Loans 0800 022 4250 |
| Income Support 0800 022 4250 |